Refund Policy

Refund Policy

 

 

Last Updated: 01/27/2026

 

At Ajbuti Bar, all sales are final. Due to the nature of our products and for hygiene and safety reasons, we do not offer refunds, returns, or exchanges.

 

 

All Sales Are Final

 

 

Once an order has been placed and payment has been processed, it cannot be canceled, refunded, or exchanged. This applies to all products, including but not limited to:

 

• Hair extensions

• Wigs (ready-to-ship and preorder)

• Closures and frontals

• Custom, colored, or altered units

• Sale or promotional items

 

 

 

Preorder Wigs

 

 

All preorder wigs are custom-made and prepared after purchase. Because of this:

 

• Preorder wigs are non-refundable

• Orders cannot be canceled once placed

• Processing times may take up to 30 business days

 

 

By purchasing a preorder wig, you acknowledge and agree to these terms.

 

 

Damaged or Incorrect Orders

 

 

If you receive an incorrect item or your order arrives damaged, you must contact us within 48 hours of delivery.

 

To submit a claim, please provide:

 

• Your order number

• Clear photos of the item and original packaging

 

 

If your claim is approved, you will receive a replacement only. Refunds will not be issued.

 

Claims submitted after 48 hours will not be accepted.

 

 

Chargebacks & Disputes

 

 

Any unauthorized chargebacks or payment disputes filed without first contacting Ajbuti Bar will be disputed with proof of delivery, tracking information, and this refund policy.